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BICSI Registered Communications Distribution Designer RCDDv14.1 Questions

Ferramentas de estudo

Solved questions

What is the correct sequence of Brazilian literary works from the colonial period?


a. 5, 6, 1
b. 6, 1, 4
c. 5, 6, 1

What's the MINIMUM depth of a trench from top of the cable/conduit to final grade? (Select two options.)

The question is incomplete and cannot be answered.
A. 305 mm(12 in)
B. 610 mm (24 in)
C. 914 mm (36 in)
D. 1270 mm (50 in)
E. Below the area's 50-year frost line

Before working on equipment, what is the FINAL step in the lockout/tagout (LOTO) procedure?


A. Verify the equipment controls are in the proper operating position.
B. Train workers to perform the LOTO process.
C. Apply appropriate tags both locally and remotely.
D. Confirm the device is de-energized by proving it will not run when started.
E. Confirm all unnecessary items have been removed from the area.

You have just finished a design calling for 15 telecommunications outlets. You received word that the owner has increased his requirements by 40%. What size commercial DD (distribution device) is required to accommodate the increase?


A. 660 mm (26 in)
B. 1015 mm (40 in)
C. 1346 mm (53 in)
D. 1676 mm (66 in)

A program management team is invited to a company's annual strategy planning session. The CEO discusses the mission and vision of the organization, and how the strategic plan will create opportunities to fulfill them. How can the program manager use the company's vision to establish a program?


A. Define the program and component projects to enable the fulfillment of strategic goals
B. Set the priority matrix and map the projects' priorities that will be included in the program
C. Define the program roadmap, and highlight the individual projects' benefits
D. Identify program benefits that will enable the fulfillment of strategic goals

Company A acquires company B, which leads to a two-year program to integrate the processes and systems. Company B uses a different project management process, and the company's staff is unhappy about the acquisition. As a result, company B's project team fails to provide status and cost data in a format that conforms to the program standards. What should the program manager do first?


A. Inform the stakeholders of this issue as soon as possible
B. Change the program standards, aligning them with the project standards
C. Work with the reports provided to extract the required information
D. Remind the project manager of the relevant program standards

An organization initiates an innovation program to deliver exceptional performance and benefits. After the program transition plan is in place and the implementation of a benefits sustainment plan starts, the program manager discovers the program may be shut down due to lack of funding. To ensure continued funding for the program, what should the program manager do next?


A. Complete t
B. Develop a risk management plan
C. Create a benefits realization plan
D. Develop a business case

Which two types of equipment are included in telecommunications infrastructure? (Choose two.)


A. Cross-connect facilities
B. Telecommunications equipment
C. Environmental controls
D. Lighting controls
E. Building system equipment

A pay telephone using coins needs to be installed in a public area. In the specifications, it is required that the telephone shall meet the ADA (American with Disabilities Act) requirement for front reach using a wheelchair. What will be the maximum reachable height or the value of 'X'?


A. 760 mm (30 in)
B. 864 mm (34 in)
C. 1170 mm (46 in)
D. 1220 mm (48 in)
E. 1370 mm (54 in)

The benefits register should include which of the following?


A. List of planned benefits, earned value (EV) and responsible person
B. List of planned benefits, measurement method, and component mapping
C. List of planned benefits, benefit creator and realization date
D. List of planned benefits, stakeholders, and risk level

A commercial office building floor has a usable floor space of 1858 m2 (20,000 ft2). What is the MINIMUM number of 103 mm (4 trade size) conduits that shall be required to interconnect the telecommunications rooms on this floor?


A. 0
B. 1
C. 2
D. 3

The results of identifying and verifying risks as outlined in the risk management plan should be recorded in which of the following?


A. Risk register
B. Risk monitoring and control
C. Risk response planning
D. Risk mitigation strategy

A program manager initiates a new global program to create a higher level of protection for a company's intellectual property. What should the program manager do next?


A. Tailor program sponsor and stakeholder engagement and communications activities to meet the company's expectations.
B. Insist on maintaining a set of tightly controlled stakeholder register and engagement plan documents to meet expectations
C. Provide detailed information to the most influential program sponsors and stakeholders
D. Ensure that the component stakeholders have the appropriate level of communications required to meet their needs

What activity should the program manager perform next if a critical program for a company fails to deliver its intended benefits due to unmet expectations for a component?


A. Program delivery management
B. Resource Interdependency management
C. Program performance monitoring and controlling
D. Benefits sustainment and program transition

What is the MAIN concern with a poke-thru installation?


A. The compatibility with the telecommunications outlet/connector
B. The structural integrity of the floor assembly
C. The fact that it is beneath the floor
D. The diameter of the poke-thru device

At this stage of the program, what is the first step?

The program is already underway
The company has three production plants
The company has five regional sales departments
The first step is to develop a program work breakdown structure
The first step is to identify and quantify business benefits of the program
The first step is to determine and prioritize the various components of the program
The first step is to prepare a program organization chart covering both sales and production
A. Develop a program work breakdown structure
B. Identify and quantify business benefits of the program
C. Determine and prioritize the various components of the program
D. Prepare a program organization chart covering both sales and production

Material
Study with thousands of resources!

Solved questions

What is the correct sequence of Brazilian literary works from the colonial period?


a. 5, 6, 1
b. 6, 1, 4
c. 5, 6, 1

What's the MINIMUM depth of a trench from top of the cable/conduit to final grade? (Select two options.)

The question is incomplete and cannot be answered.
A. 305 mm(12 in)
B. 610 mm (24 in)
C. 914 mm (36 in)
D. 1270 mm (50 in)
E. Below the area's 50-year frost line

Before working on equipment, what is the FINAL step in the lockout/tagout (LOTO) procedure?


A. Verify the equipment controls are in the proper operating position.
B. Train workers to perform the LOTO process.
C. Apply appropriate tags both locally and remotely.
D. Confirm the device is de-energized by proving it will not run when started.
E. Confirm all unnecessary items have been removed from the area.

You have just finished a design calling for 15 telecommunications outlets. You received word that the owner has increased his requirements by 40%. What size commercial DD (distribution device) is required to accommodate the increase?


A. 660 mm (26 in)
B. 1015 mm (40 in)
C. 1346 mm (53 in)
D. 1676 mm (66 in)

A program management team is invited to a company's annual strategy planning session. The CEO discusses the mission and vision of the organization, and how the strategic plan will create opportunities to fulfill them. How can the program manager use the company's vision to establish a program?


A. Define the program and component projects to enable the fulfillment of strategic goals
B. Set the priority matrix and map the projects' priorities that will be included in the program
C. Define the program roadmap, and highlight the individual projects' benefits
D. Identify program benefits that will enable the fulfillment of strategic goals

Company A acquires company B, which leads to a two-year program to integrate the processes and systems. Company B uses a different project management process, and the company's staff is unhappy about the acquisition. As a result, company B's project team fails to provide status and cost data in a format that conforms to the program standards. What should the program manager do first?


A. Inform the stakeholders of this issue as soon as possible
B. Change the program standards, aligning them with the project standards
C. Work with the reports provided to extract the required information
D. Remind the project manager of the relevant program standards

An organization initiates an innovation program to deliver exceptional performance and benefits. After the program transition plan is in place and the implementation of a benefits sustainment plan starts, the program manager discovers the program may be shut down due to lack of funding. To ensure continued funding for the program, what should the program manager do next?


A. Complete t
B. Develop a risk management plan
C. Create a benefits realization plan
D. Develop a business case

Which two types of equipment are included in telecommunications infrastructure? (Choose two.)


A. Cross-connect facilities
B. Telecommunications equipment
C. Environmental controls
D. Lighting controls
E. Building system equipment

A pay telephone using coins needs to be installed in a public area. In the specifications, it is required that the telephone shall meet the ADA (American with Disabilities Act) requirement for front reach using a wheelchair. What will be the maximum reachable height or the value of 'X'?


A. 760 mm (30 in)
B. 864 mm (34 in)
C. 1170 mm (46 in)
D. 1220 mm (48 in)
E. 1370 mm (54 in)

The benefits register should include which of the following?


A. List of planned benefits, earned value (EV) and responsible person
B. List of planned benefits, measurement method, and component mapping
C. List of planned benefits, benefit creator and realization date
D. List of planned benefits, stakeholders, and risk level

A commercial office building floor has a usable floor space of 1858 m2 (20,000 ft2). What is the MINIMUM number of 103 mm (4 trade size) conduits that shall be required to interconnect the telecommunications rooms on this floor?


A. 0
B. 1
C. 2
D. 3

The results of identifying and verifying risks as outlined in the risk management plan should be recorded in which of the following?


A. Risk register
B. Risk monitoring and control
C. Risk response planning
D. Risk mitigation strategy

A program manager initiates a new global program to create a higher level of protection for a company's intellectual property. What should the program manager do next?


A. Tailor program sponsor and stakeholder engagement and communications activities to meet the company's expectations.
B. Insist on maintaining a set of tightly controlled stakeholder register and engagement plan documents to meet expectations
C. Provide detailed information to the most influential program sponsors and stakeholders
D. Ensure that the component stakeholders have the appropriate level of communications required to meet their needs

What activity should the program manager perform next if a critical program for a company fails to deliver its intended benefits due to unmet expectations for a component?


A. Program delivery management
B. Resource Interdependency management
C. Program performance monitoring and controlling
D. Benefits sustainment and program transition

What is the MAIN concern with a poke-thru installation?


A. The compatibility with the telecommunications outlet/connector
B. The structural integrity of the floor assembly
C. The fact that it is beneath the floor
D. The diameter of the poke-thru device

At this stage of the program, what is the first step?

The program is already underway
The company has three production plants
The company has five regional sales departments
The first step is to develop a program work breakdown structure
The first step is to identify and quantify business benefits of the program
The first step is to determine and prioritize the various components of the program
The first step is to prepare a program organization chart covering both sales and production
A. Develop a program work breakdown structure
B. Identify and quantify business benefits of the program
C. Determine and prioritize the various components of the program
D. Prepare a program organization chart covering both sales and production

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BICSI Registered Communications Distribution Designer - RCDDv14.1
RCDDv14.1 exam free dumps questions are available below for you to
study. 
Full version: RCDDv14.1 Exam Dumps Questions
1.Which service is NOT typical of Grade 1?
A. Telephone
B. Multimedia
C. Data
D. Television
Answer: B
2.In a PTP network using optical fiber, the ________ is responsible for media conversions from the
optical fiber to the balanced twisted pair network within the residence.
A. ONU
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B. OS
C. ONT
D. OLT
E. OLTS
Answer: C
3.A company wants to perform a preliminary stakeholder analysis lo assess a new program's support.
What should the program manager develop'?
A. Program communications management plan and the stakeholder charter
B. Responsible accountable consult and inform (RACI) matrix stakeholder list, and escalation process
C. Stakeholder strengths weaknesses, opportunities and threats (SWOT) analysis
D. Stakeholder engagement plan, stakeholder register, and stakeholder map
Answer: D
4.What is the MAXIMUM recommended length for A in the image below?
A. 70 m (230 ft)
B. 90 m (295 ft)
C. 100 m (320 ft)
D. 150 m (495 ft)
E. 300 m (985 ft)
Answer: B
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5.An IT program manager is concerned that a program is not achieving its defined incremental
benefits due to a lack of delivery by the business team. The IT team has several dependencies on the
business team throughout the program. However the business team does not report to the IT program
manager and only two business team resources with the appropriate skills are available to complete
the required program tasks.
To address this issue, what should the IT program manager do next?
A. Schedule a meeting with the business team to discuss transferring the two business team
resources to the IT team, update the program risk register to include risk mitigation steps
B. Escalate the lack of commitment by the business team to the program steering committee: hire a
new project resource to complete the required tasks; update the program risk register to Include risk
mitigation steps
C. Review and clarify the business team's program roles and responsibilities determine the schedule
impact on benefits Delivery direct the IT project manager to meet with the business team to ensure
dependencies are understood and that the appropriate resources can be made available.
D. Modify the program milestone dates to include a larger contingency, determine the impact on the
project implementation date, and update the benefits management plan
Answer: C
6.Conducted coupling may affect electronic devices primarily through which two of the following
means'? (Select two options.)
A. inductive coupling (by magnetic fields)
B. Input signal lines
C. Output signal lines
D. Optical signal lines
E. Capacitive coupling (by electric fields)
Answer: B,C
7.A program delivers incremental benefits but is far from closure. The company completes an
acquisition and defines new strategic objectives.
What should the program manager do next?
A. Evaluate the impact of the new strategic objectives through a change request
B. Integrate the new acquisition into the program to include the new strategic objectives
C. Assess the impact of the new acquisition on the contract management plan
D. Review the benefits management plan to assess the continued validity of the program
Answer: D
8.A program manager has a multiple-project program that is scheduled to be completed by year's
end. During the program delivery phases of the protects several mandatory changes are identified
that would extend the program's completion date
What is the next step for the program manager?
A. Apply resource leveling to ensure the program is completed on schedule
B. Update the schedule to reflect the extended completion date
C. Adjust working hours to ensure the program is completed on schedule
D. Submit a change request to extend the program schedule
Answer: D
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9.What's the MINIMUM depth of a trench from top of the cable/conduit to final grade? (Select two
options.)
A. 305 mm(12 in)
B. 610 mm (24 in)
C. 914 mm (36 in)
D. 1270 mm (50 in)
E. Below the area's 50-year frost line
Answer: B,E
10.Before working on equipment, what is the FINAL step in the lockout/tagout (LOTO) procedure?
A. Verify the equipment controls are in the proper operating position.
B. Train workers to perform the LOTO process.
C. Apply appropriate tags both locally and remotely.
D. Confirm the device is de-energized by proving it will not run when started.
E. Confirm all unnecessary items have been removed from the area.
Answer: C
11.An R&D group director approves a major program's charter although the director has a high level
of understanding of the program's scope (hoy are unsure of how the program manager can be
successful in delivering the program's commitments
What should the program manager do to align stakeholders with planning and monitoring the
program's progress?
A. Establish high-level program milestones
B. Develop an accountability matrix, and assign program roles and responsibilities
C. Generate a supplier management plan to identify external stakeholders
D. Create a communications management plan, and establish reporting formats
Answer: A
12.You have just finished a design calling for 15 telecommunications outlets. You received word that
the owner has increased his requirements by 40%.
What size commercial DD (distribution device) is required to accommodate the increase?
A. 660 mm (26 in)
B. 1015 mm (40 in)
C. 1346 mm (53 in)
D. 1676 mm (66 in)
Answer: C
13.Stakeholders ask the program manager to assess reasons for the project's delay and provide a
report also, the program manager must identify steps to be taken to ensure the program will finish on
time and within budget
The program manager distributes information in accordance with which of the following?
A. Stakeholder engagement plan
B. Program governance charter
C. Schedule management plan
D. Communications management plan
Answer: D
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14.A program management team is invited to a company's annual strategy planning session. The
CEO discusses the mission and vision of the organization, and how the strategic plan will create
opportunities to fulfill them
How can the program manager use the company's vision to establish a program?
A. Define the program and component projects to enable the fulfillment ol strategic goals
B. Set the priority matrix and map the projects" priorities that will be included in the program
C. Define the program roadmap, and highlight the individual protects' benefits
D. identity program benefits that will enable the fulfillment of strategic goals
Answer: D
15.Company A acquires company B. which leads to a two-year program lo integrate the processes
and systems Company B uses a different project management process, and the company's staff is
unhappy about the acquisition As a result company B's project team fails to provide status and cost
data in a format that conforms to the program standards.
What should the program manager do first?
A. Inform the stakeholders of this Issue as soon as possible
B. Change the program standards, aligning them with the project standards
C. Work with the reports provided to extract the requiredinformation
D. Remind the project manager of the relevant program standards
Answer: D
16.An organization initiates an innovation program to deliver exceptional performance and benefits.
After the program transition plan is in place and the implementation of a benefits sustainment plan
starts the program manager discovers the program may be shut down due to lack of funding.
To ensure continued funding for the program, what should the program manager do next?
A. Complete the benefits sustainment plan and update the benefits register
B. Present a revised ROl to the program sponsors based on the remaining investment.
C. Conduct a cost-benefit analysis to ensure the program sponsors understand the program's long-
term benefits
D. Review the program business case and the program's strategic alignment and long-term benefits
with the program governance board.
Answer: C
17.A new program component provides an opportunity to enhance program outcomes.
What does the program manager use to document and monitor the opportunity'?
A. Program risk register
B. Program scope management plan
C. Program risk management plan
D. Component project risk registers
Answer: A
18.Near the completion of a transformation program, the operations manager is concerned that their
department failed lo be notified in advance of the new service being transitioned into operations. They
claim that their department did not approve this service and is now unprepared and untrained to
support the transformation.
What should the program manager have done first to prevent this?
A. Added the operations manager as a key stakeholder
B. Created a transition plan during the planning phase for the impacted operational area
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C. Ensured there was a communications management plan that included the transition to operations
D. Drafted a training plan with assistance from the program management office (PMO) or human
resource department before transitioning it to operations
Answer: A
19.Component project managers create project management plans for all component projects in a
program. The program manager notices that some project managers prefer one status report
template while others prefer another
How should the program manager decide which template is appropriate?
A. Review the issue with the program management office (PMO) to determine which template to use
B. Review the issue with the project managers and come to mutual agreement on which template to
use
C. Meet with the program governance board to select an appropriate template
D. Allow the component project managers to use their preferred templates
Answer: A
20.An initiative involves the development of new technology and leverages existing technologies It is
determined critical by the program governance board and the program sponsor that a comprehensive
risk management plan be put in place.
In what phase is the nsk management plan created?
A. Program definition
B. Program execution management
C. Program delivery
D. Program risk management planning
Answer: A
21.Which two of the following are included in the ICT distribution designer's role of vendor and
contractor coordination'? (Select two options.)
A. Conduct final ICT inspections to ensure standard and code compliance, design intent, and/or client
requirements are met.
B. Monitor project schedule for delays
C. Produce ICT closeout documentation for the owner to provide the record documentation of the
installation
D. Communicate status to stakeholders
E. Assist in the resolution of unforeseen conditions, change orders. RFIs, and changes to the project's
critical path
Answer: D,E
22.What is the MINIMUM distance from the edge of a pool or other water hazards for a weatherproof
enclosure?
A. 1 m (3 ft)
B. 2 m (7 ft)
C. 4 m (13 ft)
D. 6 m (20 ft)
E. 10 m (30 ft)
Answer: D
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23.A regional finance program is impacted by a new currency regulation issued by a country in the
region. The new regulation requires changes to the financial statements of that country's branches by
the end of the fiscal year Failing to comply with the regulation may result in fines and/or closure of the
branches. A branch general manager immediately meets with the program manager to select and
secure a local fiscal expert to support the regulation as these types of resources are in high demand.
There is a high risk that the changes will not be completed on time if the resource is not secured
What should the program manager do to address the risk?
A. Build a coalition with local companies that can influence the government to renegotiate the
imposed deadline
B. Create fine and closure scenarios to assess the impact on the program and create a contingency
plan
C. Generate a delivery incentive contract with the selected fiscal expert to ensure on-time delivery of
the revised financial statements
D. Assess the risk incorporate it in the program's risk management plan and meet with the steering
committee
Answer: A
24.In the last year, all program phase gate reviews received excellent feedback and exceeded
stakeholder expectations recently, the customer decides that there is no need to continue phase gate
reviews.
What should the program manager do next?
A. Ask the stakeholders what they want and proceed with their recommendations
B. Agree with the customer and Initiate change control procedures
C. Continue periodic gate reviews to maintain program effectiveness for benefits realization
D. Replace program reviews with periodic communications of the program's status
Answer: C
25.What should a program manager do to ensure that the program meets the organization's strategic
goals?
A. Manage the program delivery phase
B. Analyze the benefits management plan
C. Assess the program reports
D. Engage the program steering committee
Answer: B
26.When designing cable tray pathways under an access floor, what is the MINIMUM free space that
should exist between the top of the cable tray side rails and the underside of the stringers?
A. 25 mm (1 in)
B. 51 mm (2 in)
C. 71 mm (3 in)
D. 101.60 mm (4 in)
Answer: B
27.The above performance report shows the earned value (EV) analysis for a program.
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The program director performs a high-level analysis and must present a summary narrative to the
steering committee.
What do the current findings show?
A. Project C is running behind schedule and is over budget, projects A, B and D are on schedule
B. Project A is running ahead of schedule and is under budget projects B, C and D are behind
schedule
C. The overall program is performing within an acceptable level of variance
D. Project A is running behind schedule and is over budget projects B,
C. and D are on schedule
Answer: D
28.A manufacturing company is redesigning various component projects that comprise a large
customer-facing program. One of the component projects is payment of back-end rebates. There is
disagreement between the marketing and sales teams on how much should be rebated.
What are suggested standard measurement criteria for the success of all constituent projects to meet
stakeholder expectations''
A. Stakeholder engagement plan, risk management plan, and communications management plan
B. Needs analysis, feasibility study, and integrated benefits management plan
C. Cost-benefit analysis ROI and payback period
D. Actual cost (AC), planned value (PV) and earned value (EV)
Answer: C
29.Which two of the following are ADVANTAGES of underground conduit systems? (Select two
options.)
A. Provide additional physical cable protection
B. Not adaptable for future facility placement or removal without disturbing the property
C. Economical over a long life
D. Require more installation time than aerial or direct-buried installations
E. Route planning is not as critical as aerial or direct-burial
Answer: A,C
30.In an office area, a consultant needs to add the location of a fax machine to the plan.
Whatis the approximated floor area that a fax machine occupies?
A. 0.2 sq m (2 sq ft)
B. 0.5 sq m (5 sq ft)
C. 1 sq m (10 sq ft)
D. 1.5 sq m (16 sq ft)
E. 2 sq m (20 sq ft)
Answer: C
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31.Program A is dependent upon program B lo complete benefits sustainment for two benefits
Program A is on track to meet program benefits However program B's program manager has just
advised that program B has been closed.
What should program A's program manager update and review first with the stakeholders?
A. Benefits sustainment plan
B. Benefits register
C. Benefits management plan
D. Benefits transition plan
Answer: A
32.CORRECT TEXT
A program manager joins a team during its preparation phase.
What should the program manager do lo obtain formal sponsor approval to begin the benefits delivery
phase1?
A. Develop the program management plan based on the organization's strategic plan
B. Write the program charter, including the program mission statement and stakeholder engagement
plan
C. Define a high-level program roadmap of milestones and schedules supported by a preliminary
estimate
D. Identify and document the anticipated program benefits in the benefits management plan.
Answer: A
33.The type of apparatus housed in ERs vary greatly in size, purpose and function.
Which two of the following active equipment is included? (Choose two.)
A. Cross-connect facilities
B. Telecommunications equipment
C. Environmental controls
D. Lighting controls
E. Building system equipment
Answer: B,E
34.Exhibit:
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A pay telephone using coins needs to be installed in a public area. In the specifications, it is required
that the telephone shall meet the ADA (American with Disabilities Act) requirement for front reach
using a wheelchair.
What will be the maximum reachable height or the value of "X"?
A. 760 mm (30 in)
B. 864 mm (34 in)
C. 1170 mm (46 in)
D. 1220 mm (48 in)
E. 1370 mm (54 in)
Answer: D
35.A program manager is working on benefits. The program team created and updated a benefits
register earlier in the program.
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The benefits register should include which of the following?
A. List of planned benefits, earned value (EV) and responsible person
B. List of planned benefits, measurement method, and component mapping
C. List of planned benefits, benefit creator and realization date
D. List of planned benefits, stakeholders, and risk level
Answer: B
36.A program manager is concerned that a program will be unable to achieve its intended benefits.
How should the program manager handle this concern?
A. Meet with the program management office (PMO) lo review critical program success factors.
B. Meet with the component project managers to reallocate resources within the program
C. Meet with the program stakeholders to determine if a reduction in program scope is acceptable
D. Meet with the component project managers to perform risk analysis
Answer: A
37.A commercial office building floor has a usable floor space of 1858 m2 (20,000 ft2).
What is the MINIMUM number of 103 mm (4 trade size) conduits that shall be required to interconnect
the telecommunications rooms on this floor?
A. 0
B. 1
C. 2
D. 3
Answer: C
38.A program manager is identifying and verifying risks as outlined in the risk management plan. The
results will be recorded in which of the following?
A. Risk register
B. Risk monitoring and control
C. Risk response planning
D. Risk mitigation strategy
Answer: A
39.A program manager initiates a new global program to create a higher level of protection for a
company's intellectual property. The company exhibits a relaxed culture and environment and is
intolerant of processes to the point of being considered process-adverse However, the company's
culture is tolerant of long-term program activities, and provided there is continuous progress on
improving the protection of its intellectual property Expectations for rapid progress are low
What should the program manager do next?
A. Tailor program sponsor and stakeholder engagement and communications activities to meet the
company's expectations.
B. Insist on maintaining a set of tightly controlled stakeholder register and engagement plan
documents to meet expectations
C. Provide detailed information to the most influential program sponsors and stakeholders
D. Ensure that the component stakeholders have the appropriate level of communications required to
meet their needs
Answer: D
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40.A program is developing a next-gene ration product line, and one component has been delivered.
However, due to a change request, expectations for another component are unmet
What activity should the program manager perform next?
A. Program delivery management
B. Resource Interdependency management
C. Program performance monitoring and controlling
D. Benefits sustainment and program transition
Answer: B
41.What is the MAIN concern with a poke-thru installation?
A. The compatibility with the telecommunications outlet/connector
B. The structural integrity of the floor assembly
C. The fact that it is beneath the floor
D. The diameter of the poke-thru device
Answer: B
42.A critical program for a company fails lo delivers its intended benefits. The CEO and program
sponsor are both held accountable and. ultimately, their employment is terminated by the board of
directors
What should the program manager do before formally closing the program?
A. Update the benefits register
B. Establish a program management information system (PMIS)
C. Share lessons learned with an program team members
D. Transfer all program documentation to the deputy program manager
Answer: C
43.The program manager completed the program's benefits analysis and planning activities.
What will this ensure tor the program?
A. Information necessary to establish key benefit performance indicators
B. A transition plan to facilitate the ongoing realization of benefits
C. A plan to monitor performance due to operational, financial, and benefits changes
D. A benefits management plan to guide the work through the remainder of the program
Answer: D
44.Placement of a buried OSP pathway in public Rights of Way may require a permit based on which
of the following?
A. Locating of other utilities
B. Bonding and grounding of metallic conductors
C. Fees calculated on distance
D. Building entrance conduit plugging
Answer: A
45.A program manager prepares the program for review to secure funding by senior management.
Which of the following must the program manager identify when creating the program charter?
A. Milestone dates, budget, and staff details that support it
B. Assumptions incorporated into the benefits management plan
C. Process within the organization that will be needed to deliver the product
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D. Key decision makers or stakeholders in the program and their expectations and interests
Answer: D
46.CORRECT TEXT
A program experiences issues during execution. The stakeholders are concerned and the program
manager feels pressure to act on these issues.
What tool should be used to trigger a planned response when receiving lower than expected results'?
A. Key performance indicators
B. Benefits management plan
C. Communications management plan
D. Ishikawa diagram
Answer: D
47.A program will generate revenue for several years after it ends. The program manager and the
operations manager, who are accountable for managing the benefits after program closure, are in
disagreement. The operations manager is concerned that information necessary for managing the
processes and benefits after program closure will be unavailable. The program manager expresses
that managing the benefits after program closure is not within the scope and must be managed
through the scope management plan.
What should the program sponsor do?
A. Direct the operationsmanager to allocate a resource to the program to ensure that knowledge
transfer and process development occur before closure
B. Direct the operations manager to allocate the necessary resources to establish proper plans for
accepting the benefits and processes after program closure.
C. Direct the program manager to develop the necessary plans to ensure benefits can be transitioned
and sustained after program closure.
D. Direct the program manager to assess the impact of this change and follow the established change
management process
Answer: C
48.A software development program will launch iterative versions of new software called Alpha over
two years Following that, a program will be released to the program team and developers to create
new software called Beta While the program manager prepares the program closure plan tor Alpha,
the program sponsor expresses concern about its support after program closure.
What should the program manager do as part of Alpha's program closure plan?
A. Execute the transition plan and Include Knowledge transfer to transition Alpha support to
operations
B. Keep the Alpha program open until support is no longer required, then execute program closure
C. Adjust Alpha's exit criteria to ensure its support is included in the Beta program
D. Document the program closure procedure to ensure that resources are released from Alpha to
develop Beta
Answer: A
49.A company initiates a program to reorganize its sales and production departments. Three
production departments are located at the three production plants next to the company's
headquarters Five regional sales departments are located at different locations around the world.
At this stage of the program, what is the first step?
A. Develop a program work breakdown structure
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B. Identify and quantify business benefits of the program
C. Determine and prioritize the various components of the program
D. Prepare a program organization chart covering both sales and production
Answer: B
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