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Painel / Meus cursos / Introduction to competency-based management
/ Module 1: Personnel Management, Concepts, Definitions and Types
/ Fixation Exercise - Module 1
Iniciado em terça, 24 ago 2021, 13:57
Estado Finalizada
Concluída em terça, 24 ago 2021, 13:58
Tempo
empregado 1 minuto 34 segundos
Questão 1
Correto
Atingiu 1,00 de 1,00
According to Bergue's definition of strategy (2011), management actions
aim to respond to what scenario?
 
a. Challenging
b. Future 
c. Immediate
d. Increasingly demanding
e. Uncertain
Your answer is correct.
Answer key: b. Future
Bergue (2011, p. 445) defines strategy as "a set of managerial actions
oriented towards the desired positioning of an organization (efficient,
efficacious and effective) in an identified future scenario".
https://mooc.escolavirtual.gov.br/my/
https://mooc.escolavirtual.gov.br/course/view.php?id=6927
https://mooc.escolavirtual.gov.br/course/view.php?id=6927#section-1
https://mooc.escolavirtual.gov.br/mod/quiz/view.php?id=166641
Questão 2
Correto
Atingiu 1,00 de 1,00
According to Brandão (2008), analyse the following statements on
strategic personnel management:
I. Human resources planning;
II. Competency-based management;
III. Continuous employee development;
IV. Performance assessment based on competencies;
V. Attuned to the management body;
VI. Meeting the needs of citizens;
VII. Long-term oriented.
Among the statements above, select only those that are strategic
management tools:
 
a. I, III, IV e V
b. I, II, III e IV 
c. II, III, VI e VII
d. IV, V, VI e VII
e. I, V, VI e VII
Your answer is correct.
Answer key: b. I, II, III e IV
Strategic Personnel Management involves systems other than training.
For Brandão et al. (2008) the main tools of strategic personnel
management are: human resources planning, competency-based
management, continuous development of employees and competency-
based performance assessment.
Questão 3
Correto
Atingiu 1,00 de 1,00
In this module, we saw that the concept of Competency has two
different definitions in Brazil. One of them is the competency we shall
use in this course. The other definition comes from the legal field. Select
the alternative that best describes the definition of the legal field:
 
a. Institutional frontier
b. Recognition
c. Responsibility 
d. Knowledge field
Your answer is correct.
Answer key: c. Responsibility
Feedback: In the legal field, the concept of competency seems to be a
synonym for authority. In this field, competency is the capacity assigned to
someone or an institution to appraise or judge certain matters. In this way it
can be understood as the responsibility of someone for a given task, or the
social recognition of the ability of someone to pronounce on a certain
subject.
Questão 4
Correto
Atingiu 1,00 de 1,00
The definition of the term competency in the competency-based
management model differs from the definition of the term used in the
legal sciences. Select the alternative that best describes this concept of
competency:
 
a. Responsibility
b. Ability 
c. Institutional frontier
d. Recognition
e. Knowledge field
Your answer is correct.
Answer key: b. Ability
Feedback: The term competency, as ability, is best described in the
organizational context. It has been used to qualify the individual capable of
properly performing a certain role in a particular context (BRANDÃO,
GUIMARÃES, 2001).
Questão 5
Correto
Atingiu 1,00 de 1,00
The concept of "competency" has been defined as a set of three
constituent elements: Knowledge, Skills and Attitudes. Select the
alternative that best describes each of the constituent elements.
 
a. Theoretical domain, habit and affection
b. Knowing what needs to be done, how to do it and wanting to
do it 
c. Theoretical domain, practical domain, experience
d. Theory, habit and personality
e. Experience, habit and personality
Your answer is correct.
Answer key: b. Knowing what needs to be done, how to do it and
wanting to do it
Feedback: Knowledge is knowing, it is the theoretical control that the person
has over a particular topic or subject (DUTRA, 2008 apud CARBONE, et al.,
2009). Skills already refer to the productive application of this knowledge; it
is knowing how to do. Finally, attitude refers to the interest of the person, his
determination to want to do.
Questão 6
Correto
Atingiu 1,00 de 1,00
Competency cannot be applied in the institution if there is no proper
organizational support. Select the alternative that defines the elements
of this support:
 
a. Guidance, feedback and equipment
b. Feedback, tools and resources
c. Tools, resources and incentives
d. Autonomy, recognition and instruction
e. Instructions, instruments and incentives 
Your answer is correct.
Answer key: e. Instructions, instruments and incentives
Feedback: According to Brandão, Leite and Carbone (2011), organizational
support which allows the competencies of the members of the institution to
develop and become their Human Capital differential, fall into three
categories: the INSTRUCTIONS with regard to what should be done, whether
in the form of guidance or feedback; the appropriate INSTRUMENTS,
equipment, tools and resources, fully functioning for the proposed activities;
and INCENTIVES, which may be pecuniary or not, for the recognition of
employees who distinguish themselves.
Questão 7
Correto
Atingiu 1,00 de 1,00
Classify the examples below in Competency (C), Deliverable (E),
Economic Value (VE) and Social Value (VS). 
(   ) Do calculations in Excel; 
(   ) Accountability report; 
(   ) Economy of resources; 
(   ) Recognition of leadership. 
Choose one:
 
a. VS - E - VE - C
b. C - VE - E - VS
c. C - E - VE - VS 
d. VS - E - VE - C
Your answer is correct.
Answer key – c. C - E - VE - VS
Feedback - Individual competencies as personal attributes are developed
throughout a person’s life and are revealed in work situations, generating
the link between individual conduct and organizational strategy, as
mentioned by Zarifian (1999). This relationship generates social and
economic value for both the individual and the organization, since they
promote social recognition for outstanding performance of the person and
contribute to the achievement of organizational objectives (Carbone et al.,
2007)
Questão 8
Correto
Atingiu 1,00 de 1,00
Classify the examples below in organizational competencies (O), team
competencies (E) and individual competencies (I): 
(   ) Ensure compliance with the main legal requirements for using
resources throughout the public administration; 
(   ) Give guidance to employees about retirement rules; 
(   ) Close the institution's payroll on a monthly basis. 
Choose one:
 
a. E - I - O
b. O - I - E 
c. I - O - E
Your answer is correct.
Answer key: b. O - I - E
Feedback: Organizational Competencies refer to the qualities or
capabilities of the organization as a whole or of its productive units. Team
competencies are organizational competencies that describe the
organization’s expectations of a team of people and translate it into a
"deliverable", that is, what our organization expects of our unit.
Individual competencies, as its name indicates, refer to the contributions,
deliverables or experience that the employees offer individually to your
organization.

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