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Certified Change
Management
Professional
Version: Demo
[ Total Questions: 10]
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ACMP Global
CCMP
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ACMP Global - CCMPPass Exam
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A. 
B. 
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D. 
A. 
B. 
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D. 
Category Breakdown
Category Number of Questions
Process Group 1. Evaluate Change Impact and Organizational Readiness 3
Process Group 5. Close the Change Management Effort 3
Common Change Management Concepts 1
Process Group 2. Formulate the Change Management Strategy 2
Process Group 4. Execute the Change Management Plan 1
TOTAL 10
Question #:1 - [Process Group 1. Evaluate Change Impact and Organizational Readiness]
What process identifies those affected by the change and those with the ability to influence the outcome?
Competency assessment
Stakeholder analysis
Sponsor assessment
Learning needs analysis
Answer: B
Explanation
Stakeholder analysisis the process of systematically identifying individuals and groups who are affected by 
the change and who have influence over its success. ACMP positions this as a foundational evaluation activity 
that informs communications, engagement, resistance management, and sponsorship strategy. Competency 
assessment focuses on skill gaps, sponsor assessment evaluates sponsor readiness, and learning needs analysis 
determines training requirements. The broad impact–influence mapping required here is stakeholder analysis.
(Reference: ACMP Standard, Process Group 1 – Evaluate; Activities: Conduct stakeholder analysis and 
assess influence and impact.)
Question #:2 - [Process Group 5. Close the Change Management Effort]
What is a key objective of completing a change management effort?
To provide transition to maintenance and sustaining activities
To assess organizational capacity for change based on this recent project
To determine which mechanisms will be used to prepare the organization for continuous improvement
To revise the performance and reward targets for employees to increase adoption rates
Answer: A
ACMP Global - CCMPPass Exam
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A. 
B. 
C. 
D. 
A. 
B. 
C. 
D. 
Explanation
The is to activities, ensuring the primary objective of closure transition to maintenance and sustainability
change becomes part of everyday operations. ACMP explains that this involves transferring ownership to 
operational leaders, embedding reinforcement mechanisms, and releasing resources. Assessing capacity (B) 
and preparing for continuous improvement (C) are useful lessons learned, but they are not the closure 
objective. Revising targets (D) is a tactical step, not a closure requirement. Option A is the correct answer.
(Reference: ACMP Standard, Process Group 5 – Close; Objective: Transition ownership to sustain adoption 
and benefits.)
Question #:3 - [Process Group 1. Evaluate Change Impact and Organizational Readiness]
What is the key factor to consider when assessing the organizational readiness for a change?
The change leader's track record with past changes
The organizational policy leaders are following regarding governance
The rigor applied to establish the business case
The gaps between the change leaders’ expectations and the collective organizational view
Answer: D
Explanation
Readiness is about the —beliefs, understanding, and capacity—current state of people and the organization
to adopt the future state. ACMP recommends assessing between leaders and the broader perception gaps
organization to calibrate approach, communications, and risk. Leader history or business case rigor are 
contextual, but the readiness linchpin is the . (Reference:expectation–perception gap ACMP Standard, 
Process Group 1 – Readiness Assessment; Activities: Assess stakeholder sentiment, comprehension, and 
.)alignment gaps
Question #:4 - [Common Change Management Concepts]
What best describes when a proposed change will have a high impact on the organization’s financial 
performance/health?
A high level of awareness
A high level of commitment
A high level of risk
A high level of adoption
Answer: C
ACMP Global - CCMPPass Exam
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A. 
B. 
C. 
D. 
A. 
B. 
C. 
D. 
Explanation
When a change significantly affects financial health, it is classified as a . ACMP highlights high-risk initiative
that risk increases with larger impacts on finances, operations, and culture. Awareness (A), commitment (B), 
and adoption (D) are important factors for success but do not describe the inherent risk. Therefore, the correct 
framing of financial impact is (C). This requires stronger governance, sponsor involvement, high level of risk
and monitoring.
(Reference: ACMP Standard, Process Group 1 – Evaluate; Activity: Risk assessment considers 
organizational financial performance as a major factor.)
Question #:5 - [Process Group 5. Close the Change Management Effort]
Who should be involved to ensure the credibility of measuring change achievements?
The most charismatic leader in the organization
Someone from the impacted business unit
The stakeholder with the highest risk
The sponsor with the highest formal role
Answer: B
Explanation
ACMP stresses that to stakeholders. This credibility comes whenmeasurement must be credible impacted 
are directly involved in tracking and validating results. Including them ensures data reflects business units
real adoption, usage, and performance outcomes rather than only top-down metrics. While sponsors (D) 
provide authority, credibility rests on . Risk stakeholders (C) or charismatic leaders (A) operational evidence
may influence perceptions but not measurement accuracy. Thus, someone from theimpacted business unit
provides the necessary trust and operational validation of results.
(Reference: ACMP Standard, Process Group 5 – Close; Evaluate outcomes against objectives; Engage 
impacted groups in benefits validation.)
Question #:6 - [Process Group 2. Formulate the Change Management Strategy]
What is the purpose of completing the case for change?
Identify deliverables and activities associated with the change
Identify reasons and benefits associated with the change
Identify methodology and framework to be applied to implement the change
Understand effort and resources required to implement the change
ACMP Global - CCMPPass Exam
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A. 
B. 
C. 
D. 
A. 
B. 
Answer: B
Explanation
Completing the ensures that all stakeholders understand thecase for change reasons for the change and its 
. According to ACMP, this creates awareness, builds urgency, and drives sponsor expected benefits
alignment. Deliverables and activities (A), methodologies (C), and effort/resource estimates (D) are 
subsequent steps in planning but not the primary purpose of the case for change. Thus, option B is the correct 
answer.
(Reference: ACMP Standard, Process Group 2 – Case for Change; Purpose: Identify rationale and benefits 
for change.)
Question #:7 - [Process Group 2. Formulate the Change Management Strategy]
What is the purpose of identifying goals, objectives and criteria for success before an initiative is rolled out?
To identify stakeholder attributes such as commitmentto the future state
To provide tangible and measurable goals that represent planned progress towards the adoption of the 
future state
To specify alignment to strategic objectives that will guide the organization towards its future state
To connect the change to its authors and determine accountability requirements needed for the future 
state
Answer: B
Explanation
ACMP emphasizes the importance of defining before rolling clear goals, objectives, and criteria for success
out change. These provide a for tracking progress and adoption. Success tangible and measurable baseline
criteria guide communications, training, resistance management, and sponsor accountability. While alignment 
to strategy (C) and stakeholder commitment (A) are important, they are broader considerations. 
Accountability (D) is part of sponsorship planning. The key purpose is to establishmeasurable progress 
to ensure the change achieves adoption and intended outcomes.indicators
(Reference: ACMP Standard, Process Group 2 – Formulate; Activity: Identify goals, objectives, and criteria 
for success.)
Question #:8 - [Process Group 4. Execute the Change Management Plan]
Linking rewards and recognition required by a change initiative is a component of which strategy?
Change impact and readiness
Sustainability
ACMP Global - CCMPPass Exam
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C. 
D. 
A. 
B. 
C. 
D. 
A. 
B. 
Learning and development
Measurement and benefit realization
Answer: B
Explanation
ACMP identifies as key elements of the . They rewards and recognition systems sustainability strategy
reinforce desired behaviors, prevent regression to old practices, and motivate adoption. Impact and readiness 
(A) identify scope and preparedness. Learning and development (C) builds skills, and measurement (D) 
evaluates progress. Only sustainability (B) directly incorporates reinforcement through recognition.
(Reference: ACMP Standard, Process Group 4 – Sustainability Plan; Activity: Integrate rewards and 
recognition to sustain adoption.)
Question #:9 - [Process Group 1. Evaluate Change Impact and Organizational Readiness]
What process determines the size, scope, timing and complexity of the change effort?
Assessing benefits realized
Identifying stakeholders
Assessing sponsorship
Assessing the change impact
Answer: D
Explanation
Change impact assessmentevaluates the depth and breadth of the change across processes, people, 
technology, and culture. ACMP specifies this activity determines of the size, scope, timing, and complexity
effort. Stakeholder identification (B) and sponsorship assessment (C) are complementary but not sufficient to 
define overall impact. Benefits realization (A) occurs later during execution. Thus, option D directly 
corresponds with this critical evaluation activity.
(Reference: ACMP Standard, Process Group 1 – Evaluate; Activity: Conduct change impact assessment.)
Question #:10 - [Process Group 5. Close the Change Management Effort]
What should the change manager do before formally closing her work to evaluate the change management 
effort?
Compare the change outcomes to the original change and project objectives
Transfer ownership of change outcomes to stakeholder operational resources
ACMP Global - CCMPPass Exam
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C. 
D. 
Release all change resources
Seek formal approval from the sponsor to close the change management effort
Answer: A
Explanation
Closing requires before handover and formal approval. The Standard directs practitioners toevaluation assess 
to determine if adoption, usage, and benefits targets outcomes versus defined objectives and success criteria
were achieved. Only after this evidence-based evaluation should ownership be transferred, resources released, 
and closure approval sought. Therefore, comparing outcomes with the original objectives is the correctpre-
step that informs the rest of the closure activities. (Reference:closure ACMP Standard, Process Group 5 – 
Close the Change Management Effort; Outcomes: Evaluate outcomes against objectives; Activities: Assess 
.)adoption/usage/proficiency, document lessons, recommend sustainability actions
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